Privacy Policy

Privacy Policy

This Privacy Policy explains how MindMotive / MindMotiveAI collects, uses, and protects personal information when you use this website and associated tools, including Talk It Through, Otto, and Digital Partners.

1. Information You Provide

We may collect personal information that you choose to provide, including:

  • name
  • email address
  • account details
  • information included in messages or enquiries

This information is used to:

  • provide access to services
  • respond to enquiries
  • manage your account
2. Use of AI Tools

When using Talk It Through or other Tools:

  • you provide input (text or information)
  • the system generates responses based on that input

For Talk It Through:

  • inputs and responses are stored temporarily during an active session
  • data is not retained beyond the session unless otherwise stated
  • anonymised, non-identifiable data may be used to improve the Tool

For Digital Partners (including Otto):

  • interactions take place via third-party platforms (such as ChatGPT)
  • we do not control how those platforms process or store data
  • their own privacy policies apply
3. Payments and Transactions

Payments are processed via third-party providers (such as Stripe).

We do not store full payment details.

Payment providers process your data in accordance with their own privacy policies.

4. Website Data

When you visit the website, basic technical data may be collected automatically, including:

  • browser type
  • device information
  • general usage data

This helps us understand how the site is used and improve performance.

5. Cookies

This website may use cookies or similar technologies to support functionality and improve user experience.

You can control or disable cookies through your browser settings.

6. Third-Party Services

We use third-party services to support our operations, including:

  • website hosting
  • email services
  • payment processing
  • AI platforms

These providers operate under their own privacy policies, and we are not responsible for their data handling practices.

7. Data Storage and Security

We take reasonable steps to protect personal information from loss, misuse, or unauthorised access.

Personal information is retained only for as long as necessary to:

  • provide services
  • meet legal obligations
  • resolve enquiries
8. Your Rights

You have the right to:

  • request access to the personal information we hold about you
  • request correction of inaccurate data
  • request deletion of your data where appropriate

Requests can be made via the contact details below.

9. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

team@mindmotive.co.uk